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What are the most important steps a family must take to hire a nanny?

This is just a quick synopsis - there are many, many additional details provided at 4nannies.com to help a family successfully hire their family's nanny.

  • Envision Your Ideal Nanny: Parents should collaborate on a list of their expectations. What characteristics and experience do you want in your nanny? What duties must she be willing to take on? Put your requirements -- including the 'must haves' and the 'would-be-nice-to-haves' -- in a list that you can refer back to when you get to the interview phase of the process. Establish your nanny budget now, so salary discussions won't be a stumbling block later.
  • Search Current Candidates: 4nannies.com provides you a free preview of currently available candidates. You can search the pool on such important characteristics as where the nanny candidate lives, seeking live in or live out employment, full time or part time, salary required and more.
     More Information
  • The Initial Contact: Once you've identified your candidates, you will want to further determine their level of interest and suitability. 4nannies.com offers registered family members the ability to either email or phone candidates that match their criteria. Use this step to further narrow the field to candidates whom you would like to interview in depth.
  • Interview: Remember your list from step one? Now's the time to use that list to craft questions for a personal interview of your nanny candidate. An in person interview is ideal; however many families are successful with telephone interviewing. E-mail communications are NOT an interview! However you conduct your interview, be sure to ask open-ended questions designed to elicit more than a simple "yes" or "no" response. Ask the question and then let the candidate talk; listen carefully.
     More Information
  • Reference Check: This step usually takes place after you've picked a nanny and made an offer of employment. Contact a minimum of two references, preferably work or character references, not related to the nanny. Families typically view the resume/application as a factual document while candidates view it as a necessary evil needed to obtain a job. These different points of view and the highly competitive employment market may tempt the candidate to conceal or misrepresent the facts in order to put themselves is a favorable hiring position. Don't expect the candidate to reveal his/her shortcomings; it is your job to find the facts and make a proper hiring decision. Professional reference checking services are offered at 4nannies.com for a nominal additional fee.
     More Information
  • Background Check: Every 4nannies.com family membership includes a pre-employment criminal background check. Use it! Consider optional sex offender registry and driving record checks.
     More Information
  • Nanny Hired! Once you're satisfied that you've found the right nanny, make sure the terms of your arrangement are spelled out in an employment agreement that will be signed by all parties. This must include compensation, pay frequency, tax treatment, overtime compensation, benefits, holiday, sick and vacation day policies, expense reimbursement policy (especially if a nanny is using her vehicle to transport your children), a specific treatment of duties and responsibilities, and a confidentiality clause. Hire your nanny and orient her to your home, family and schedule. Make sure she has your office and cell phone numbers, as well as written authorization to pick up your children from school or obtain medical care for them.

Please don't try to take short cuts. Every step is important to a successful outcome.

What does a nanny typically do? What should I reasonably expect and what shouldn't I expect?

Ideally, a Nanny is a highly experienced childcare provider whose primary interest and responsibility is the children in his/her care. Many nannies are willing to do other household duties, i. e. laundry and light housework, but their priorities will always be in the care of the children. Parents should understand that children leave their mark on a home, and that it is more important that their child's nanny engage in an impromptu picnic on that balmy April afternoon than that the laundry be folded and neatly put away.

A nanny should be willing to do any activity or chore directly related to her charges, including cleaning their rooms [or helping the older child clean his own room], doing their laundry, entertaining them, disciplining them, teaching them manners and caring for them when they are sick or upset. A nanny must be the child's friend, understand them, respect their feelings, love and comfort them, and be someone for the child to look up to.

Caring for children 10 hours a day without a meaningful break is a very demanding, stressful job. Ask any 'at home' mother! The realities of full time nanny employment often overwhelm the new nanny. There are many 'entry level' nannies whose direct childcare experience is limited. The younger nanny may be a very good candidate, but the employer must consider maturity, experience, and aptitude when evaluating nanny candidates.

Nannies will generally adhere to family philosophies on discipline, diet, and child activities. They expect to become part of a parental team, working with the parents to raise happy, healthy, well adjusted children.

Most American nannies will NOT assume general housekeeping responsibilities such as parent's laundry, errand running, vacuuming, dusting, and bathrooms. If they do accept these responsibilities they will be expecting to be compensated accordingly. Be realistic with your nanny's job description and be careful that housekeeping responsibilities do not compromise the level of childcare!

Family Frequently Asked Questions Top

When interviewing and hiring a nanny, should I meet the nanny in person or can I interview and hire the nanny over the telephone?

4nannies.com recommends interviewing a nanny in person, if at all possible. The success rate is usually higher when the nanny and family meet face to face in the employer's home. The ideal situation would be to have the nanny spend a weekend with the family before an offer is extended.

Many families interview nannies currently living in other parts of the country. Flying the candidates in for a personal interview becomes an expensive proposition. The family and the nanny should conduct at least two in depth telephone interviews. Prepare for the telephone interview, working up a well thought out list of questions, concerns and issues. 4nannies.com gives you a  Telephone Interview Worksheet - print it off and personalize for your family. Carefully review the nanny's online profile prior to the telephone interview. If not already there, suggest that the nanny upload a photo. Ask the nanny to complete a formal job application, another important tool given to you at this website. All of this information should give the hiring family a clear picture of the candidate being considered.

Families doing telephone interviewing are advised to describe the job in detail. The nanny should know exactly what is expected of her on a daily basis. Have a short list of your 'non-negotiable' items - these may include hours, needing a driver's license, previous infant experience, start date, legal work authorization, the fact that you will be reporting wages to the IRS, where you live if a live-out position, and the like. Hit them all early in the conversation to rule out bad matches right away. Ask a lot of questions, the more the better. Listen to the answers carefully, and probe for more detail. Don't be too hasty; more than one conversation may be necessary before you make your final decision. If all the right steps are taken, the over-the-phone placement can be just as successful as hiring a nanny you meet. Remember, open communication will always be the key to success.

4nannies.com provides families a number of tools to help them do through interviewing. These include an article on how to conduct a  Behavioral Interview, and article on  Common Interviewing Mistakes, and a list of  sample nanny interview questions. We also offer the family a  reference checking service at a very economical cost.

Many families feel more comfortable, after exhaustive telephone interviews, meeting the nanny in person before a final hiring decision is made. If that is the case, families typically bear the costs of transportation for the interview.

Family Frequently Asked Questions Top

What are the most important considerations for a safe and successful job match?

  • Take the time to define the job before you contact and interview applicants. This includes hours, childcare duties, household duties if any, compensation, benefits including vacation, sick days, and insurance as they apply, and minimum qualifications (must speak fluent English or have a valid drivers license for example).
  • Use telephone screening to verify applicant qualifications and experience against your defined job. Verify availability as to start date, and days and hours needed. Discuss specific duties and compensation.
  • Second interview or in person interview should be more to assess personality and communication styles as the preliminaries are out of the way. Discuss your child rearing philosophies, including approach to discipline and any dietary guidelines. Families and nannies who cannot comfortably work within these philosophies will inevitably clash. If you don't want the nanny to drive with your child, and the nanny wants to socialize and attend library story time or other seasonal activities this will be a problem. If the nanny wants to prepare sandwiches and doesn't cook, and you want your child to have a hot meal every day at noon, this will be a problem.
  • Require childcare references and then check them. Do not accept relatives (my brother, my aunt, etc.) as work references. Consider having references professionally checked. (MORE)
  • Obtain the candidate's release to perform a background check and then order it! A basic check is included in your membership.
  • Trust your intuition. If you have any doubts at this point in the process, consider other candidates. Niggling doubts are a bad way to start a nanny relationship.
  • Write a work agreement documenting all terms and conditions of employment and review the written document with the nanny before she starts to work. Discuss any issues and modify the document accordingly. Sample work agreements can be downloaded from Resources > Member ToolKit.
  • Calculate deductions from nanny paycheck and begin writing the correct net check right away. Don't delay. Consider obtaining professional Nanny Tax Support.
  • Praise work well done, correct constructively and don't sweat the small stuff. Most parents don't have the same childcare styles; the nanny's will be unique to her too.

Family Frequently Asked Questions Top

Can we legally hire a foreign nanny to work in the US?

In the United States, a family may legally hire a U.S. citizen, an alien lawfully admitted for permanent residence, or an alien with a valid work permit. US employers are required to verify a candidate's employment eligibility using Form I-9. 4nannies.com discourages applicants who do not have US work authorization; however, it is the responsibility of the family to confirm that the candidate they wish to hire is legally eligible for work in the U.S. If you are considering a candidate who is not currently in this country, be very careful and read the fraud alert below.

As a practical matter, 4nannies.com understands that there are many families who are willing to overlook US immigration restrictions in their child care search. The individual family must make its own assessment of their needs and concerns in this area. 4nannies.com is an information resource, and 4nannies.com is not a party to any client's employment arrangements.

The follow-up question usually is "How can the family help the foreign applicant obtain work authorization?" Recent changes in visa issuance guidelines make it easier for experienced live-in domestic workers (except from China, India and the Philippines) to apply for permanent resident visas - but it must be done before they leave their home country. The link  MORE INFORMATION U.S. WORK AUTHORIZATION provides more information.

Canadian Families will typically hire nannies from abroad under the auspices of the Canadian Live In Caregivers Program. A live-in caregiver is an individual who will provide child care, care for elderly persons, or care of the disabled, without supervision, in your private household. The live-in caregiver is required to reside in the employer's home. Canada's immigration law permits issuance of a work permit to experienced and qualified live-in caregivers who are able to perform the duties of the job that they have been offered. Details are found at  Canadian Immigration: Live In Caregivers Program.


NANNY EMPLOYMENT FRAUD ALERT!

Nanny employment fraud schemes have moved from the newspapers to the internet in recent years. We have various fraud prevention protections in place, including tracking of candidate IP addresses, to keep families safe. However, none are a substitute for INFORMED families.

Most online nanny employment fraud targets the NANNIES. Families however need to take reasonable steps to protect themselves too.

There are recurring reports of candidates from Africa - most often Cameroon and Nigeria - defrauding hiring families who are willing to take shortcuts in the hiring process to staff their vacancies. The families interviewed the candidate on the telephone, were given one or more US or UK references, and then were asked to wire funds to the foreign country for the candidate's plane ticket. Families have reported that once the money has been sent, the candidate disappeared along with the funds.

These schemes are very elaborate and can involve several different people, including supposed travel agents, teachers and former employers. The families report that the candidates were well spoken, their 'references' sounded very legitimate, and that they were completely stunned by this outcome. References include Generals, Professors, and other titles designed to lull the family into a sense of security.

Scammers come in all varieties, yet we advise you take particular caution when considering applicants abroad. We take this opportunity to directly advise you that you enter into these types of arrangements at your own risk and we STRONGLY ADVISE AGAINST HIRING CANDIDATES FROM ABROAD. In general, a family should assume that a foreign applicant does NOT have US work authorization until it has been proved otherwise.

Protect yourself and your children!

 Your membership at 4nannies.com includes a background check. USE IT!

 MORE INFORMATION U.S. WORK AUTHORIZATION

 MORE INFORMATION CANADIAN WORK AUTHORIZATION

 MORE INFORMATION ON 4NANNIES.COM BACKGROUND CHECKS

 NEW! SCAMS TARGETING NANNY CANDIDATES

Family Frequently Asked Questions Top

What training and regulation exist in the United States for nannies?

There are no national standards for nanny training and no national OR state regulation of nannies. Anyone may apply for a nanny job or call themselves a nanny. It is imperative that a family thoroughly interview, screen, and manage their child's nanny! All candidates are not equal, and all families' requirements for their nanny are not the same. Most US nannies will limit their responsibilities to the safety and well being of the children in their care, and will not assume full housekeeping duties.

The International Nanny Association has developed a Nanny Credentialing Exam - the product of many years of development and testing. Sadly, there are very few nannies who have taken this exam. The National Association for Nanny Care is developing a 3 tier nanny credential that establishes minimum standards for in-home care and recognizes nannies as they advance professionally. This credential is still in its infancy also. Membership in professional associations such as the National Association for Nanny Care (NANC) or the International Nanny Association is a positive. It shows a candidate that is willing to make a commitment of time and money to their professional development.

Families remain responsible for careful interviewing, thorough reference checking, and to order a background check of their final candidate before she starts work. The 4nannies.com background check is fully FCRA compliant and highly automated - results are generally available withing 2-3 business days.

 MORE INFORMATION ABOUT BACKGROUND CHECKS

Family Frequently Asked Questions Top

Who pays for the nanny's travel expenses to move to our home?

Many families will agree to hire a nanny who lives at a distance. For example, the nanny may live in Oklahoma, and the family may be in Boston. Presuming that a firm job offer has been extended and accepted, it is customary for the family to advance the nanny's relocation transportation expense, with the understanding that the nanny will reimburse the family out of the first several paychecks (usually about $50 per week). This may not be airfare, as more economical transportation may be available such as bus or train.

Many families will offer to reimburse these transportation expenses to the nanny after she has worked for the full year agreed to. This is a form of bonus to the nanny. If the nanny leaves before the year is out, it is generally at her expense. All issues regarding the transportation expenses should be clearly spelled out in the work agreement, so there is never a "he said...you said" kind of exchange.

Please remember that these tickets are in the candidate's name, so advancing an airline ticket is the same as sending her cash. We strongly encourage you to have completed all necessary reference checking, including previous employers, character references, and the background check included in your membership, before purchasing and providing a plane ticket. We are not trying to scare you, advancing airfare is commonly done, but want to make sure your have taken the proper steps to protect yourself (and more importantly your children).

A word of caution... Families, for a variety of reasons, are often interested in hiring a candidate from overseas. Disregarding any work visa and employment eligibility issues  [MORE INFORMATION], these candidates often ask the family to pay their airfare to the employment location. This can be a ticket(s) costing thousands of dollars. We have had reports of families buying these tickets and then finding out the nanny just cashed in the ticket and never showed up. This is a huge risk to the hiring family that we strongly advise against. If you choose to go this route, do so with your eyes wide open please.  MORE INFORMATION

Family Frequently Asked Questions Top

Should we have a contract with our nanny?

Experts agree that nannies and families should insist upon a written agreement before hire. This agreement, or contract, should include a statement of general responsibilities, compensation and benefits, guidelines on handling emergencies, household guidelines and security issues. Nannies and families find that agreement on these important job issues before employment helps avoid misunderstanding and conflict later on. 4nannies.com provides client families with a downloadable work agreement template that you can customize on your computer.

 SAMPLE WORK AGREEMENT (PDF)

Family Frequently Asked Questions Top


What is a typical nanny schedule?
: A full time nanny will typically work 45 - 50 hours per week. A full time nanny will generally receive 2 consecutive days off per week - although not always Saturday and Sunday. Nanny schedules are fluid based on the needs of the family. Some parent occupations - airline pilot or cabin attendant, realtor, doctor for example - have unusual schedules. This should be a consideration and explained at time of interview. If the parent works 7 days on and 4 days off for example, the nanny schedule would likely follow that of the parent.

Families need to be careful that their expectations match that of the US nanny market. The nanny, like you, needs time away from her job to relax and recharge before another busy week and avoid burnout. With the long hours nannies work, this is even more important. In some cultures staff work 6 day or 7 day weeks - this is not the norm or expectation in the United States.

Family Frequently Asked Questions Top

What type of accommodations and considerations must we make for a live-in nanny?

Live-in caregivers often provide families with greater flexibility since the nanny lives with the family and the parents don't, for example, need to rush home to get dinner for their family. The family will have a wonderful opportunity to get to know the nanny better and sooner than if the nanny arrives at the home each morning as parents are leaving and leaves the home each evening as parents are arriving. Through this increased interaction from the very beginning, the family will become more familiar and at ease with the nanny and this will translate to less anxiety for parents (and the children) when parents leave the house each day. Families with live-in nannies do not need to focus as much on whether the nanny will show up on time each day, especially important in bad weather.

Families must be prepared to provide separate sleeping quarters at a minimum and in most situations, access to a vehicle on a fairly regular basis. This may require you to have an additional vehicle dedicated to the nanny. Be sure to have all particulars about automobile privileges and responsibilities clearly spelled out in your work agreement, and add the nanny to your automobile insurance policy.

In addition to their own private sleeping quarters, most live-in nannies expect a private bath. Occasionally, the nanny may share the bath with young children. The nanny's quarters should include a comfortable bed, a bureau, adequate closet space, and a desk and comfortable chair. Make the nanny quarters as inviting as possible. Fresh paint, a nice TV/VCR, a private phone and/or cell phone are all appreciated. Accommodations are important; the nanny that feels comfortable in her quarters will be more satisfied overall.

Be prepared to address the logistics and dynamics (privacy being just one consideration) of adding an additional adult into the household. Families hiring a live-in caregiver who is relocating to their area must be prepared to provide the nanny with contacts/ideas for making new friendships and social connections. These issues should be discussed as part of the interview process; home-sick nannies are unhappy nannies and the relationship inevitably degrades if this important issue cannot be overcome.

Family Frequently Asked Questions Top

How do you set the nanny salaries?

You, the family, are responsible for establishing the nanny salary with the candidate. Nanny candidates are asked to state their salary expectations during the on-line interview to assist you in pre-screening the candidate pool. Remember that experienced nannies are currently in great demand, and salaries have escalated in the last few years. It is rare to find a live in nanny willing to accept a position at less than $300/week , and experienced candidates command substantially more ($400-$700 per week). Generally, you get what you pay for. The bargain nanny will likely not stay with you long before they move on to a higher paying position. Your best gauge for establishing a salary is asking friends and neighbors what they are paying. You can be sure the nanny will find this out in short order anyway and you do not want to compare unfavorably. Families who are unable to afford current nanny salaries may consider 'Nanny Sharing', where two families team up to share a nanny.

The following are some general weekly wage guidelines assuming a 45-50 hour work week and one or two children. All figures are in US dollars and representative of Year 2007 wages:

  • 18 - 20 years old, or less than 2 years verifiable child care experience - $350-$450 live-in; $8-12 hour live-out.

  • 21 years or older, 2 or more years verifiable child care experience, no prior nanny experience (note that college education puts you to the higher end of the salary range) - $450-$600 live-in; $10-15 hour live-out.

  • Two or more years of nanny experience, and/or a college degree in a child related field - $450-800 live-in; $12-20 hour live-out, higher in major metro markets.

These figures are just guidelines, local job market and specific employment conditions cause considerable variation. Be aware that these are "gross wage" figures, before payroll taxes have been deducted. You can use the payroll tax calculator at HomeWork Solutions Inc., a nanny payroll and tax service, to compute your nanny's take home pay and to print payroll records.

 MORE INFORMATION ABOUT SALARY, BENEFITS

Family Frequently Asked Questions Top

What background information should be checked and how is this done?

The hiring family is totally responsible for the complete verification of all candidate references and experience. This is an important responsibility, and your long term satisfaction with a candidate is often depended on how thoroughly references and background are checked.

Reference Checks: Family should require at a minimum two non-related references from a candidate. Previous employment is best, followed by individuals who have observed the individual in a childcare related setting. Younger candidates especially may not have employment references, but could provide the name of the high school early childhood education teacher, a clergy person who observed church nursery work, or families they have babysat for over a period of time. Be prepared with questions to ask these references. Our  Nanny Character Reference Checking Form and  Nanny Childcare Reference Checking Form can help guide you in this process. If you are strapped for time, or just want a second opinion,  professional reference checking services are available at very economical rates.

Background Checks: Please take the time to become familiar with the  pre-employment background check included in your family membership. Families, not candidates, bear the expense of pre-employment background checks. While identity (SSN trace) and criminal background should always be checked, most families will expand their checks to include both Sex Offender Registries and DMV records, the latter particularly if the nanny will be transporting the family's child(ren).

Family Frequently Asked Questions Top

What is the difference between a nanny and an au pair?

The International Nanny Association defines a nanny as an individual "employed by a family on either a live-in or live-out basis to undertake all tasks related to the care of children. Duties are generally restricted to childcare and the domestic tasks related to childcare...Nanny's work week ranges from 40 to 60 hours per week. Usually works unsupervised." Nannies vary in age and experience. There has been a marked increase in the last decade in the numbers of professional nannies, nannies who are in the field as a career, not as a temporary stop gap while they decide on college, other work, etc.

An au pair is a young foreign student on a cultural exchange program entering this country on a J-1 visa. An au pair works no more than 45 hours a week and the stay in this country is generally limited to one year. A small portion of au pairs are classified as elite au pairs and qualify for a two year visa. The visas are non-renewable. The stated purpose of the au pair program is one of cultural exchange - NOT childcare. The child care experience of the au pair is generally limited and families are often not able to check the au pairs references themselves. The au pair cannot have sole charge of a child under 3 months of age. They must have specific, verified training and experience to provide sole charge care for children under 2 years and special needs children. Other program restrictions apply.

Family Frequently Asked Questions Top

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